We are in the process of updating our help guides. In the past few months, there have been many upgrades to the app, so we apologise if the instructions do not match your use. If you are having trouble location or using a feature, please use the in-app chat feature to get in touch with the Trade Trak development team.
A brief overview about technical infrastructure and data security is outlined below.
- Hosted by Vultr in a Sydney data centre
- Software stack includes:
- Daily server snapshots
- File storage is Amazon S3 with multi data centre redundancy
- We have plans for expanding server snapshots to hourly rather than daily
- All user information is stored on servers hosted in Australia
- All Amazon servers are hosted in Australia
- Weekly security scans run by Detectify
- In app password validator to help users set secure passwords